Terms of Service
Kalynto Ltd
Version 1.0 · Effective 20 August 2026
These terms govern your use of the Kalynto property search service. By subscribing, or by installing the Service on your website, you agree to them.
These terms are for business customers. They are not consumer terms, and the Consumer Rights Act 2015 does not apply to this contract.
1. Definitions
Kalynto, we, us means Kalynto Ltd, company number 17151969, registered in England and Wales at 4 Waterwheel Court, Merriott, England, TA16 5AF.
Customer, you means the business that subscribes to the Service.
Service means the Kalynto AI property search widget, the administrative dashboard, and any associated integrations.
Buyer means an individual using the Service on your website.
Listings means the property records you make available to the Service.
DPA means our Data Processing Agreement, available at kalynto.co.uk/data-processing, which forms part of these terms.
2. The Service
2.1 We grant you a non exclusive, non transferable right to use the Service on the website or websites you identify, for the term of your subscription.
2.2 The Service is provided white label. Buyers see your brand, not ours. We will not display Kalynto branding to your buyers without your written agreement.
2.3 We will use reasonable endeavours to have your branded search live within 72 hours of receiving working access to your Listings.
2.4 We may modify, improve or replace features of the Service. We will not materially reduce core functionality during a paid term without giving you at least 30 days' notice and the option to terminate and receive a pro rata refund.
3. Fees and payment
3.1 The subscription fee is £349 per calendar month, or twelve months for the price of ten where paid annually in advance.
3.2 Fees are exclusive of VAT, which is charged where applicable.
3.3 The subscription includes unlimited searches, unlimited buyers and unlimited team members. There are no per search charges.
3.4 Monthly subscriptions are billed in advance on the same day each month. Annual subscriptions are billed in advance on the anniversary of the start date.
3.5 We may increase fees on 60 days' notice, taking effect no earlier than your next renewal. If you do not accept an increase, you may terminate before it takes effect.
3.6 If payment fails we will notify you. If it remains unpaid 14 days after the due date, we may suspend the Service. We will give you at least 7 days' warning before suspending.
3.7 We may charge interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998.
4. Term, renewal and cancellation
4.1 Monthly subscriptions run month to month and renew automatically. Either party may cancel with 30 days' notice, effective at the end of the current billing month.
4.2 Annual subscriptions run for twelve months and renew automatically unless either party gives 30 days' notice before the renewal date.
4.3 Fees already paid are not refundable except where these terms expressly say otherwise.
4.4 Either party may terminate immediately if the other commits a material breach that is not remedied within 30 days of written notice, or becomes insolvent.
5. Your obligations
5.1 You are responsible for the accuracy, completeness and legality of your Listings. We present your data. We do not verify it.
5.2 You remain responsible for compliance with the Consumer Protection from Unfair Trading Regulations 2008, the Business Protection from Misleading Marketing Regulations 2008, the Estate Agents Act 1979, and any material information disclosure requirements applicable to property marketing. Using the Service does not transfer any of that responsibility to us.
5.3 You must have the right to make your Listings available to us and to permit their processing.
5.4 You must keep account credentials secure and tell us promptly of any suspected unauthorised access.
5.5 You must not use the Service to process special category data, to unlawfully discriminate between buyers, or in any way that breaches the Equality Act 2010.
5.6 You must not reverse engineer, resell, sublicense or white label the Service to third parties without our written agreement, or use it to build a competing product.
6. Match scores and AI output
6.1 The Service produces a match score and a written explanation for each property. These are generated automatically, are informational, and are estimates. They express how closely a property appears to fit a stated preference. They are not a valuation, a survey, a recommendation, or advice.
6.2 Scores draw on third party data about matters including crime, schools and transport. We take reasonable care in selecting sources but do not warrant that third party data is accurate, current or complete.
6.3 Automated output can be wrong. You must not present a match score as a statement of fact about a property, and you remain responsible for anything you communicate to a buyer.
6.4 The Service does not make decisions producing legal or similarly significant effects concerning buyers, and is not intended to be used that way.
7. Data protection
7.1 For personal data processed through the Service, you are the controller and we are the processor. The DPA governs that processing and forms part of these terms.
7.2 Each party will comply with its obligations under the UK GDPR and the Data Protection Act 2018.
8. Availability and support
8.1 We will use reasonable endeavours to keep the Service available at all times, excluding scheduled maintenance and events outside our reasonable control.
8.2 We will give at least 24 hours' notice of scheduled maintenance where practicable, and will schedule it outside UK business hours where we can.
8.3 Support is available by email at jack@kalynto.co.uk during UK business hours, being 9am to 5pm Monday to Friday excluding English public holidays. We aim to respond within one business day.
9. Intellectual property
9.1 We own all intellectual property in the Service, including its software, models, interfaces and documentation. Nothing in these terms transfers any of it to you.
9.2 You own your Listings, your brand assets and your customer data. You grant us a licence to use them only as needed to provide the Service.
9.3 We may refer to you as a customer and use your name and logo in our marketing, unless you tell us in writing not to.
10. Confidentiality
Each party will keep the other's confidential information confidential, use it only for the purposes of these terms, and protect it with at least reasonable care. This does not apply to information that is public through no breach, independently developed, or required to be disclosed by law.
11. Warranties and disclaimers
11.1 We warrant that we will provide the Service with reasonable skill and care.
11.2 Except as expressly stated, and to the fullest extent permitted by law, all other warranties, conditions and terms implied by statute or common law are excluded.
11.3 We do not warrant that the Service will be uninterrupted or error free, that match scores will be accurate, or that use of the Service will result in any particular number of leads, viewings or transactions.
12. Liability
12.1 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
12.2 Neither party is liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss.
12.3 Subject to 12.1, each party's total liability arising out of these terms in any twelve month period is limited to the total fees paid or payable by you in the twelve months preceding the event giving rise to the claim.
12.4 Clause 12.3 does not apply to your obligation to pay fees, or to either party's indemnity obligations under clause 13.
13. Indemnities
13.1 You indemnify us against claims arising from your Listings, your use of the Service in breach of these terms, or your breach of property marketing or data protection law.
13.2 We indemnify you against claims that the Service, used in accordance with these terms, infringes a third party's intellectual property rights in the United Kingdom.
14. General
14.1 Assignment. Neither party may assign these terms without the other's written consent, not to be unreasonably withheld, except to a successor in connection with a sale or reorganisation of its business.
14.2 Changes. We may amend these terms on 30 days' notice. If an amendment materially disadvantages you, you may terminate before it takes effect.
14.3 Force majeure. Neither party is liable for failure to perform caused by events outside its reasonable control.
14.4 Third parties. No one other than the parties has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
14.5 Entire agreement. These terms, the DPA and any order form are the entire agreement between the parties and supersede all prior discussions.
14.6 Governing law. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact
Kalynto Ltd, company number 17151969, registered in England and Wales.